JOIN US

Interested in making an impact with us? Join our team of dedicated professionals and let's create something extraordinary together.
Our culture

Excellence is everything we do together

At Opexcellence, our purpose is to create extraordinary experiences for our team, our clients, and the world we live in.
Flexibility advocacy

Remote and flexible

Remote Opexcellents make up the vast majority of our team, and we’ve seen first-hand the value of giving employees more flexibility. We strongly advocate for a healthy work-life balance, and recognize that happy employees foster a sense of community among teams based all around the world.
iPhone mockup
iPhone mockup
888 program

Family comes first

We offer flexibility to define the work-life balance that works for you. Need to pick your kids up at school? That’s okay! We work hard and value our clients, but know that your family should come first. Our 888 program is designed to offer our team a true work-life balance experience.
Social responsibility

Our corporate social responsibility

We are actively engaged in many CSR programs with the local municipalities and charity organizations which serves causes that positively affect local communities wherever they are, such as:
  • Charitable global donation

  • Participating in fairtrade

  • Diversity, equity and inclusion

  • Community and virtual volunteering

  • Corporate policies that benefit the environment

  • Socially and environmentally conscious investments

Business is about more than just making a profit. We are passionate and purposefully driven to contribute to the greater good. We believe in supporting causes related to climate change, economic inequality, and other global challenges that impact communities locally and worldwide.
For many orphaned children, the reality of poverty is a daily burden. Deprived of much-needed educational support, health care and critical age-appropriate safe places to grow and play, these children are incredibly vulnerable and face a bleak future. We are highly active and engaged in sponsoring orphans all over the world, and we are keen on making a difference in their lives. We pledge 1% of our income to sponsoring orphans in every possible way, and you can join us on this noble mission.
Sponsor an orphan
Orphan medical care
Higher education scholarship
Apprenticeships

Join our apprentice program

We partner with local and global workforce development organizations to provide training and apprenticeship opportunities for skilled professionals, skilled newcomers, interns, refugees, and adults with disabilities to transition to the digital economy where we specialize.
Our Hybrid Digital Talent Apprentice program provides hands-on, professional services experience to help develop and train the workforce of tomorrow. Each year, we welcome successful candidate apprentices to join our program from around the world, introducing them to new skills, training, and mentors, all while working on real projects that affect how our business runs.

We work with Canadian workforce development organizations, which offers low-income young adults training, internship, and apprenticeship opportunities. Since 2015, we've hosted more than 100 interns and apprentices; and hired more than 25% of them in Canada, and around the world.

In Canada, we work with new immigrants settlement organizations, which connect professionals and skilled workers with our apprentice program for a 6 - 12 months commitment to help integrate new arrivals into the local community and support their entry into the job market.
We’re hiring!

We’re looking for talented people

Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work.
Freelance Sales Associate

Location: Remote

Position Type: Freelance, Commission-Based ($500 per Closed Deal)

Responsibilities

As a Freelance Sales Associate at OPEXCELLENCE, you will be responsible for identifying and pursuing new business opportunities. Your primary duties will include:

  • Conducting market research to identify potential clients and industries.
  • Prospect and generate leads through various channels.
  • Build a robust pipeline of prospects.
  • Engaging with clients to understand their digital modernization needs.
  • Presenting OPEXCELLENCE's services and solutions effectively.
  • Negotiating and closing deals to achieve revenue targets.
  • Build and maintain relationships with key decision-makers.
  • Collaborate with the internal team to ensure successful project onboarding.
Qualifications
  • Proven experience in B2B sales, preferably in the technology or consulting industry.
  • Strong negotiation and closing skills.
  • Self-motivated and results-driven.
  • Ability to work independently and remotely.
  • Excellent communication and presentation skills.
Commission Structure

This position offers a commission-based compensation structure, with a competitive rate of $500 per closed deal. The more deals you close, the more you earn.

Prospective Path for Growth:

OPEXCELLENCE is committed to the professional development and success of our team members. As a Freelance Sales Associate, you have the opportunity for significant career growth and advancement. As a Sales Associate, you will have the opportunity to:

  • Build a Lucrative Portfolio: Successful Sales Associates will have the chance to build a lucrative portfolio of clients, increasing their earning potential.
  • Career Growth: Successful candidates who consistently meet or exceed targets may be considered for a more permanent role within the company, with the potential for a base salary and additional benefits.
  • Advance to Sales Leadership Roles: High-performing individuals may be considered for leadership roles, where they can lead and mentor a team of sales professionals.
  • Access to Ongoing Training: OPEXCELLENCE is committed to keeping its team members updated with the latest industry trends and sales techniques through continuous training programs.
  • Network with Industry Leaders: As a part of the OPEXCELLENCE team, you will have the opportunity to network with industry leaders and experts in the digital modernization space.
How to Apply

If you are a motivated and results-oriented individual looking for a freelance opportunity with uncapped earning potential, please submit your resume and a brief cover letter detailing your relevant experience using the link below.

OPEXCELLENCE is an equal opportunity employer and welcomes candidates from all backgrounds to apply. Join OPEXCELLENCE and be part of a dynamic team that is forming the future of the digital economy. Your success is our success!

Business Development Manager
Position overview

The Business Development Manager (BDM) is a seasoned salesperson responsible for closing new business for delivery by the Digital Customer Experience DCX Practice. This new business could be a new logo or a new piece of business with an existing client. The BDM is the quarterback of the sales process, working with practice and pre-sales resources to discover, propose and win DCX implementation business.

As a Digital Customer Experience Transformation domain expert (i.e. Salesforce), the BDM speaks the customer's business language and translates their needs into proposed CRM solutions. This person is business savvy, is a great communicator, and is willing to work hard to build rapport and trust with clients. A key facet of the BDM's job is managing opportunity data in our CRM to keep managers and company leaders informed of pipeline status and next steps. The BDM's annual performance objectives include revenue and profit targets.

Responsibilities
  • Open doors to new customers in SME, commercial, and enterprise accounts
  • Manage assigned opportunities from the Salesforce Global Head
  • Based on the size of the opportunity, the BDM will either be responsible for the full pursuit or be assigned resources to assist.
  • Build a client pursuit strategy that includes positioning of value proposition and enhancing win probability based on solution selling
  • Build first call, proposal, and SOW's material to support pursuit strategy
  • Collaborate with the presales team to build winning solutions and proposals
  • Work with CRM partners and vendors to build effective go-to-market and account specific plans
  • Work with the other Practices’ BDMs and AMs to execute go-to-market efforts and demand generation
  • Participate in joint pipeline development and management activities with Salesforce for assigned areas of responsibility
  • Work with Salesforce Practice Center of Excellence Leads to build and effectively promote offerings for assigned areas of responsibility
  • Build relationships with Salesforce Account Executives and Partner Sales teams to strategize and execute on joint opportunities to maximize impact and offer higher value proposition for the customer
  • Proactively facilitate joint account mining between the Salesforce Practice and the account teams to help build an execution roadmap and grow account penetration
  • Participate in alliance partner events and functions
  • Leverage executive alliance relationships to facilitate the sales process Skills and Qualifications
  • Co-lead delivery by participating in project governance and assuring customer success practices are deployed and committed to.
Skills & Qualifications

Required

  • 5+ years of experience in a software implementation or technical consulting, 3+ years in an engagement management or BDM role
  • Education: Bachelor's Degree, MBA strongly preferred
  • Demonstrated ability to achieve consulting / professional services revenue targets for a portfolio of clients
  • A proven track record of proposing for and selling transformative business development engagements
  • Proven aptitude for maintaining margin targets through creative solution development and estimation
  • Demonstrated domain expertise in commercial, health care or financial services is a plus
  • A proven record of identifying opportunities and working collaboratively to close them
  • Established ability to develop and maintain a trusted advisor relationships with clients, Salesforce and internal account teams
  • Demonstrated effectiveness in the use of solution selling techniques to acquire and maintain customers
  • Proven aptitude to consistently drive highly satisfied (e.g., > 90%) consulting customer relationships
  • Demonstrated organizational, communication, interpersonal, relationship building skills with the ability to work well in a cross-functional environment
  • Ability to lead onshore and offshore teams independently in all aspects of sales pursuit

Preferred

  • Certified Salesforce Sales Cloud and/or Service Cloud Consultant certification is a plus
Salesforce Sales/Service Cloud Consultant
Position overview

We are looking for a Certified Salesforce Functional Sales/Service Cloud Consultant, focusing on the delivery of Digital Customer Experience Transformation projects.

A team-builder and problem-solver. You stay updated on new products and technologies. You know how to use Salesforce to creatively design, prototype, and implement solutions for your customer’s unique challenges. And have proven experience with Sales and/or Service Cloud, or other core Salesforce platform capabilities.

You know that collaboration is key, so you look for ways to share and source best practices. If there’s a new way to do something that improves outcomes for customers, you’ll find it. You will have roles in pre-sales and project delivery, and you are able to work with different delivery techniques such as agile, scrum, SAFe and DevOps. You will be involved in gathering requirements, design and/or implement technology best practices, lead a team of business analysists and supporting business changes.

This role is part of the DCX transformation practice, including Salesforce Industry. In this capability we share knowledge, build up experience and improve skills related to Salesforce Sales Cloud, Service Cloud, all Industry products.

Your team

Our colleagues help customers, both big and small, by revolutionizing their strategic blueprints for digital transformations. How do certain digital business solutions impact the risk analysis of suppliers? How can organizations grow their target market and through what digital customer experience underlaying processes are revenue channels are developed from design thinking workshops?

Furthermore, working closely alongside customers and our hybrid onshore/international team of professionals, you will develop innovative solutions based on their roadmaps, through mediums such as automation and artificial intelligence. Throughout the blueprint process you will engage in the development of digital transformation and adoption strategies, combining technology and user behavior, to ensure the success of your customer. Together we connect the needs of customers with upcoming innovative technologies to prepare them for the future.

Your Function
  • As an OPEXCELLENCE Salesforce Sales/Service Cloud Certified Consultant you manage the implementation of Salesforce solutions.
  • Work together with your team to analyse business problems and translate them into solutions.
  • Facilitate workshops remotely or at the customer's office to capture & challenge business requirements.
  • You will be responsible for the solution design & configuration of the Salesforce platform.
  • Collaborate with our development team for custom-made functionalities.
  • You have specific knowledge of the Salesforce Sales Cloud solution and related technologies.
  • You will help our business development team to optimize lead, opportunity, and pipeline management.
  • Manage customer expectations to drive success for the customer and yourself.
  • We work in an agile environment to deliver our projects
Qualifications
  • Bachelor’s or master’s degree (Preferred)
  • 3 – 5 years of experience
  • Experience with the Salesforce core platform capabilities, like Salesforce Sales Cloud and/or Service Cloud
  • You have a strong interest and affinity with IT and technology solutions.
  • You have functional knowledge of and experience in sales, service and/or marketing processes.
  • You have proven problem-solving experience and you have a pragmatic approach
  • Experience with Enterprise Design Thinking is a plus
  • You have good analytical and modeling skills
  • You have strong communication & presentation skills
  • You are a proactive consultant with strong customer facing skills
  • You are result driven and sharing your knowledge is a passion
  • You have extensive knowledge of Salesforce technology
  • You understand the Salesforce product stack and you monitor the trends & new releases
  • You are highly committed to customer’s success
  • You are a team player - Ready to inspire your team members!
  • You are a Certified Salesforce Administrator and want to achieve more certificates
  • Experience with the Salesforce Sales Cloud and/or Service Cloud (Salesforce CPQ (Configure-Pricing-Quote) is a plus).
Digital and IT Strategy Advisor
Position overview

We are looking for a customer focused, competent, seasoned, and self-driven Digital and IT Strategy Advisor who’s capable of initiating, driving, and delivering Digital and IT Transformation Strategy engagements

As a Digital & IT Transformation Specialist, you will work as part of a team that focuses on helping our customers design and implement strategies to reinvent Digital Customer Experience (DCX). You will advise, shape, and deliver technology led transformation initiatives aiming to enhance internal workforce digital experience as well as external end customers’ digital experience.

You know that collaboration is key, so you look for ways to share and source best practices. If there’s a new way to do something that improves outcomes for customers, you’ll find it.

You will have roles in pre-sales and project delivery, and you are able to work with adaptive agile and hybrid delivery methodologies. You will be involved in gathering requirements, design and/or implement technology best practices, lead a team of business analysists and supporting business changes.

This role is part of the Digital Strategy and Operations practice. In this capability we share knowledge, build up experience and improve skills related to Digital & IT Strategy, Digital Customer Experience Strategy, Digital Operational Excellence across several Industries and Markets.

Your team

Our colleagues help customers, both big and small, by revolutionizing their strategic blueprints for digital transformations. How do certain digital business solutions impact the risk analysis of suppliers? How can organizations grow their target market and through what digital customer experience underlaying processes are revenue channels are developed from design thinking workshops?

Furthermore, working closely alongside customers and our hybrid onshore/international team of professionals, you will develop innovative digital strategies and roadmaps, investing in cutting-edge technologies such as automation and artificial intelligence. Throughout the blueprint process you will engage in the development of digital transformation and adoption strategies, combining technology and user behavior, to ensure the success of your customer. Together we connect the needs of customers with upcoming innovative technologies to prepare them for the future.

Your function
  • Run and lead short discovery strategy phases of work, develop business transformation vision, value roadmap, high-level target solution designs, target experiences
  • Facilitate workshops remotely or at the customer's office to capture & challenge business digital growth needs.
  • Work together with your team to analyse business problems and translate them into solutions
  • Provide expert advice on shaping digital platform adoption and transformation projects
  • Shape digital-led transformation strategies working with multi-disciplinary team of strategists, technologists, and experience designers
  • Work collaboratively with internal and external teams to co-create solutions Utilizing Enterprise Design Thinking (EDT - Preferred)
  • Build trusted relationships with senior client stakeholders
  • Build new skills and strengthen your expertise with unparalleled training and support
  • You have specific knowledge of Hybrid-Multi-Cloud solutions and related technologies.
  • You will help our business development team to optimize lead, opportunity, and pipeline management.
  • Manage customer expectations to drive success for the customer and yourself.
  • We work in an agile environment to deliver our projects
Qualifications
  • 5+ years of relevant experience
  • Bachelor’s degree, or master’s degree (preferred)
  • Ability to think innovatively and design and deliver client oriented digital solutions
  • Ability to work with stakeholders to understand their need and build trusted relationships
  • Understanding of delivery methodologies with an emphasis on agile
  • Ability to work collaboratively with internal and external teams
  • Ability to perform well demanding engagements and with defined timelines and milestones
  • Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
  • Advanced verbal communication & presentation skills; ability to articulate your thoughts, ideas, and develop a point of view about your work.
  • You have a strong interest and affinity with IT and technology solutions.
  • Knowledge of Salesforce core platform capabilities is a plus
  • You have proven problem-solving experience and you have a pragmatic approach
  • Experience with Enterprise Design Thinking is a plus
  • You have good analytical and business modeling skills
  • You are a proactive consultant with strong customer facing skills
  • You are result driven and sharing your knowledge is a passion
  • You are highly committed to customer’s success
  • You are a team player - Ready to inspire your team members!
Google Workspace System Administrator
Position overview

We're currently in search of a Google Workspace Administrator. This vital role involves overseeing the entire Google Workspace realm—a collection of cloud-based tools for boosting productivity and collaboration.

From architecting a digital workplace transformation to managing user accounts to email and calendar setup, you'll also be the guardian of our digital security.

If you're well-versed in Google Workspace, have a solid background in IT administration, and possess leadership skills to mentor your fellow team members, we'd love to hear from you!

Responsibilities

Google Workspace architecture design

  • Tailored Workspace Design for Seamless Collaboration
  • Optimized Architecture to Boost Efficiency
  • Innovative Solutions for Enhanced Productivity

Collaborative Integration:

  • Seamless Integration of Google Workspace Tools
  • Custom Solutions for Your Unique Business Needs
  • User-Friendly Interface for Effortless Collaboration

Data Security Oversight and Compliance:

  • Robust Security Protocols for Data Protection
  • Compliance Integration to Meet Regulatory Standards
  • Continuous Monitoring and Risk Mitigation

Migration and Implementation:

  • Smooth Migration to Google Workspace
  • Efficient Implementation of New Features
  • Minimized Disruptions for Uninterrupted Workflow

User Accounts and Access Management:

  • Handle user accounts and permissions, ensuring everyone has the right access while maintaining security.

Efficient Communication Setup:

  • Oversee the configuration and setup of Gmail, GCal and GDrive.

Technical Problem Solver:

  • Tackle technical challenges head-on, troubleshooting and fixing issues to keep operations running smoothly.
Qualifications

Minimum Qualifications:

  • Bachelor's degree in computer science, information technology, or a related field with 3+ years of experience in IT administration.
  • Strong understanding of Google Workspace and extensive knowledge of Chrome Policy configuration.
  • Must demonstrate strong interpersonal, written, and verbal communication skills and the ability to collaborate in a team environment.
  • Must demonstrate strong analytical, critical thinking, problem-solving and troubleshooting skills with ability to apply new technologies, concepts, & functionality to solve problems and implement solutions.
  • Ability to design, plan, and implement processes relating to the IT environment

Preferred Qualifications:

  • Must have Professional Google Workspace Administrator certification.
  • Experience with other cloud-based productivity and collaboration tools.
  • Experience with IT security and compliance.
  • Experience with system administration and automation.
  • Experience with project management.

Core Competencies

  • Commitment to Excellence – Identify what needs to be accomplished and take action to achieve a standard of excellence beyond job expectations
  • Corporate Values – Understand, embrace and integrate OPEXCELLENCE’s corporate values into everyday duties and responsibilities
  • Customer Service - Identify and respond to current and future needs by providing excellent service to internal customers (employees)
  • Safety and Security – Promote a safe work environment for employees
  • Teamwork – Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization